Privacy Policy

Last Updated: April 2026

At Lori Sams Insurance Agency, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

1. Information We Collect

We may collect the following types of personal information when you visit our website, request a quote, contact us, or use our services:

  • Contact information such as your name, phone number, email address, and mailing address

  • Insurance‑related information such as driver details, property details, business information, or other data needed to provide insurance quotes or services

  • Website usage information such as IP address, browser type, pages visited, and interactions with our site

  • Communication preferences, including whether you choose to receive SMS messages, emails, or phone calls from us

2. How We Use Your Information

We use your personal information to:

  • Provide insurance quotes, products, and services

  • Communicate with you about your policies, claims, or account

  • Send important updates, reminders, or service notifications

  • Improve our website, customer experience, and service offerings

  • Comply with legal, regulatory, and contractual obligations

We do not sell your personal information.

3. Who We Share Information With

We may share your information only with:

  • Insurance carriers for the purpose of obtaining quotes or servicing your policies

  • Service providers who assist with website hosting, communication tools, or secure data processing

  • Regulatory or legal authorities when required by law

We do not share your information with unrelated third parties for marketing purposes.

4. SMS Consent

If you choose to receive SMS messages from us, your consent applies only to communications from Lori Sams Insurance Agency.
SMS consent is not shared with third parties or affiliates.

You may opt out of SMS messages at any time by replying STOP.

5. Your Choices and Rights

You may:

  • Request access to the personal information we have about you

  • Request corrections or updates

  • Opt out of marketing communications

  • Withdraw SMS or email consent at any time

6. Data Security

We use industry‑standard security measures to protect your information from unauthorized access, disclosure, or misuse.

7. Contact Us

If you have questions about this Privacy Policy or your personal information, you can contact us at:

Lori Sams Insurance Agency
Tallmadge, OH
Email: info@lorisamsinsurance.com
Phone: 330-328-0201

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Lori Sams Insurance Agency. This includes SMS messages for customer care. Message frequency varies. Message and data rates may apply. See privacy policy at https://www.lorisamsinsurance.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.